Words that don’t sell…

Forget the buzz words, the slick over-used terminology.  Sometimes, past the cool acronyms, salespeople with good intentions will say things, yet the customer will hear very differently.  Over the last 22 years, I have been on thousands of sales calls.  At all levels.  What I always found fascinating was the language that some of my reps [...]

Is it Quarter End Yet?

I remember one day, leaving the office to grab a quick bite and with tension present in my face, a software developer that was walking out with me asked “why the rush”?  ”Oh, nothing, quarter end, that’s all…..”.  He looked at me and said – “Quarter end?  What’s that?”.   While that statement highlighteded a [...]

Motivating Sales People Doesn’t Have to be Expensive

Sales people, for the most part, are competitive by nature.  Organizing a contest for a specific purpose, doesn’t always have to include a trip to Belize or a new BMW.  If there is one thing to be won, whatever that is, sometimes, with the right team at the right time, that is enough. Make it [...]

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